Shipping policy
Find useful information we are frequently asked by our customers regarding the shipping process.
We are based in Manchester, England. However, we are able to ship worldwide.
Take a look at the options available to you at checkout, it will offer you the necessary delivery option for your region.
Our site will display the availble delivery options to you at the checkout.
The delivery options for the UK are:
DPD UK Tracked Delivery - 1-2 Days
If you have qualified for free shipping, your products will be with you within 1-2 days of ordering.
Order tracking is available to customers using the 'DPD UK Tracked’ delivery option at checkout. If you have qualified for Free Delivery, you are also able to track your parcel.
You will receive an email once your order has been shipped which will contain your tracking details.
Returns and exchanges
Below is the questions we are asked most frequently regarding our returns policy. Take a look to see if these answers can help answer your query.
If, unfortunately, you are unhappy with your product you are able to return it.
Please use the 'Contact Us' page, quoting your Order Number in the subject, to make us aware of your returns request.
Once you have let us know via the 'Contact Us' page, please ship the product back to us using your local postal service.
We are also able to accept returns from DPD, Hermes, Collect+.
We are unable to cover return postage costs.
Yes. If you are happy with the product but would like a different size or color equally the same price, we are able to offer an exchange.
Let us know your request by using the 'Contact Us' page.